We have established our own business community for fresh food tenant companies in grocery supermarket chain stores to provide daily management support and create horizontal connections among tenants. We provide services that enable tenants to acquire the knowledge and skills necessary to support customer’s dietary needs in the supermarket setting.
Point
01
Consulting to support smooth opening of stores and daily operations
Because of our deep relationships with franchisors and franchisees, we are able to provide smooth consulting services for fresh food vendors to open tenant stores. We support tenant operations by creating original services and learning opportunities that are useful for hygiene and business management.
02
Share information useful for business through regular study sessions, store visits, and training
Four times a year, members of the tenant group come together to hold study sessions with invited lecturers from the franchisor’s headquarters and other outside sources, as well as inspection training sessions where participants visit production plants and competing stores. In addition, the Food Safety Institute conducts hygiene surveys and mystery shopper surveys (undercover surveys) twice a year to support safe and secure store operations.
The M-navi Internet service, originally developed for tenant companies belonging to the M’s tenant group, serves as an infrastructure for gathering daily records from the store field and contributing to increased work efficiency. We are the administrator of this platform, and all information can be viewed by all franchise headquarters, food supermarket owner companies that operate franchise stores (franchisees), and tenant company headquarters, tenant supervisors, managers, and employees.
Point
01
Go paperless with a unique system that is easy to operate with a smartphone
M-navi, a new support web service made especially for the franchise business of a food supermarket chain, solves issues not covered by conventional business management tools, and has all the functions users need. Users with accounts can view and update their information at any time using their smartphones, and the service has become paperless.
02
Manage and view everything about food supermarket operation in one place
Daily operation of supermarkets includes employee health checkups, labeling records, sales management, processing and preparation of products for sale, HACCP initiatives, customer service, and complaint handling. With M-navi, you can manage all data related to these, thus greatly improving the operational efficiency of stores.
information
M-navi schematic diagram
info@mzplan.co.jp